Booking
Email etiquette
Please note that the booking form is only for advance bookings i.e those that are more than 24 hours in advance. In order to be able to give you the level of service that you require, please understand that we cannot deal with email bookings on the day.
Furthermore, back-and-forth emails can become very counterproductive and we find that most bookings can be dealt with in 5 emails or less. For longer bookings, we understand that they might need more than 5 emails but for short bookings this is definitely not the case – please respect this.
On the day bookings
If you would like to make a booking today then please call us on 0207 183 1094 and we will be delighted to assist you in any way we can.
Can’t get through first time? If we are unavailable it will be because we are on the other line, so just leave us a voicemail and we will call you back. Please note that we will only call you back if you have left a message asking us to do so.
Advance bookings
If you would like to make an advance booking; one which is 24 hours in advance, then feel free to call us or to use the form below.
Please note that you will need to fill out the form in full: including your surname, the date, time and duration of your proposed booking. Don’t worry if you do not know who you want to see, we’re here to help with that.
We will also need your phone number but this is purely for reference and to avoid unnecessary “back and forth” emails. Rest assured, we will never directly contact you without first being asking to do so by yourself. If you omit any of the required information then we may result in us not replying to you.
Longer Bookings
If you would like to make a longer booking, such as a few days away, then it is always best to use the booking form. This is because during our busiest times of the day we may not have time to have the type of in-depth conversation that multiple day bookings require, so we find that email is often the best point of contact for these types of meetings. However, we will need to speak to you in person, we believe in talking to our clients as it helps us get to know them better, therefore allowing us to be in a better position to fulfil their needs.